Alan

R. Earls

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Alan R. Earls is a technology writer based near Boston. He has covered all facets of IT, including ERP and CRM for many years and wrote regularly on Dynamics for Microsoft's 'Momentum' midsize business website. He is the author of several books on tech and business history, including Digital Equipment Corporation and Route 128 and the Birth of the Age of High Tech.
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Articles

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Robotic Process Automation (RPA): The Microsoft channel adapts to market growth

by Alan R. Earls
The booming technology is transforming businesses and becoming a growing factor for Microsoft Dynamics customers.
AP Automation Automated Data Collection Business Central Business Process Mgmt Business Rules Mgmt Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations

Summit EMEA Preview: Microsoft's Dilip Popat looks ahead to strong customer success options

by Alan R. Earls
Global industry principal for Microsoft Business Solutions to participate in two sessions that include customer panels.
Dynamics 365 Dynamics AX Finance and Operations Summit EMEA 2018

Summit EMEA Preview: Calling all call center professionals

by Alan R. Earls
MVP Neil Parkhurst promises to put on good show in Dublin, providing “vision” on how to apply Dynamics 365, Unified Service Desk. 
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Summit EMEA 2018 Telecommunications Telemarketing Unified Service Desk

Summit EMEA Preview: Who wants to talk about moving Microsoft Dynamics AX to the cloud?

by Alan R. Earls
Microsoft MVP Tommy Skaue prepares to talk SaaS, Power BI, and AX migration to the cloud.
BI and Reporting Dynamics 365 Dynamics AX Finance and Operations Power BI Power BI Power platform Summit EMEA 2018

Team play brings Nova Steel into Microsoft Dynamics 365 world

by Alan R. Earls
AXMentor brings the Dynamics 365 know-how, and Numa Networks the infrastructure expertise, to modernize this steel manufacturer on the Microsoft Cloud.
Cloud Distribution Dynamics 365 Epicor Manufacturing Power Automate

Deployment methodologies, Part 4: Why Microsoft Dynamics partners go vertical

by Alan R. Earls
Vertical-specific IP is important, of course. Knowing that vertical’s language is important to gain confidence, and to tailor solutions, find these partners.
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Implementation Professional Services

Deployment methodologies, Part 3: What does project success look like?

by Alan R. Earls
Project success is an agreement between partner and client; and it begins at project launch.
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Implementation Project Management

Deployment methodologies, Part 2: Is agile, waterfall, or another best for Microsoft Dynamics projects?

by Alan R. Earls
Both classic waterfall and iterative agile have their charms, and flaws. Only a combination is up to a complex Microsoft Dynamics deployment.
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Implementation Project Management

Deployment methodologies, Part 1: The promise of a proprietary approach to your Microsoft Dynamics project

by Alan R. Earls
Microsoft Dynamics partners differentiate themselves with deployment methods, as well as product
Business Central Customer Engagement Customer Relationship Mgmt Data Integration Data Migration Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Implementation

Two partners speak: Why they chose selling Microsoft Dynamics 365 over Salesforce

by Alan R. Earls
If all kingdoms come to an end, these partners believe Salesforce has had its day while Dynamics 365 is on the rise
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM