Article news & resources

Can Cx (Customer Experience) Be Successful Without CRM?

by JC Quintana
For all the benefits of improving Cx, challenges in adoption highlight deeper issues relating back to how we implement CRM strategies and technology
Customer Relationship Mgmt

Customer Dynamics Forms Joint Venture with motionSlice, Raises $1 Million to Fund Accelerated Growth

by Linda Rosencrance
New firm targeting 10x revenue growth in 2016, creating new SaaS division
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Dynamics CRM

DynamicsPro Certification “Road Show” Kicks Off a Year of Programming

by Dann Anthony Maurno
Expect testing at Microsoft events and user groups in 2016, then next-level Advanced and Masters programs.
Business Central Certification Dynamics 365 Dynamics GP Dynamics NAV Training education

SalesPad to Invest $3.85 Million, Add 91 Jobs in Michigan

by Linda Rosencrance
ISV will nearly double its staff with development, support talent.
Customer Engagement Customer Insights - Journeys (Marketing) Dynamics 365 Dynamics GP Inventory Management Order Management Purchasing Sales Sales & Marketing Sales & Ops Planning Sales Order Processing Sales Quoting

Pricing the New Microsoft Dynamics AX: Multiple Subscriptions Levels Planned For Users, Devices

by Jason Gumpert
Microsoft aiming for “predictable pricing” based on user subscriptions, managed by partners.
AX 7 Dynamics AX Power Automate

From the Microsoft Dynamics NAV Blogs: Dynamically Loading Assemblies; NAV on Azure Architecture; Merging On NAV 2016

by Linda Rosencrance
OCR for Data Entry; Dynamically Loading Assemblies; NAV on Azure & Architecture; This Is Merging! on NAV 2016
Dynamics GP HR Management IaaS Manufacturing Manufacturing Material Rqmts Planning OCR PaaS Power Automate SaaS Tax Management Virtualization

From the Microsoft Dynamics GP Blogs: Workflow Setup Window; Using Multiple Bins; T4s with Addresses; Workflow E-mail Error

by Linda Rosencrance
A selection of the latest insights from the Dynamics GP blogs
Distribution Dynamics GP Email Management Inventory Management Manufacturing Payroll Processing Workflow Management

Microsoft Dynamics Partner Roundup: Compliance & CRM; EDI partnership; SaaS, IaaS retention; Parter acquisition; UK AX training

by Linda Rosencrance
Communica Compliance for CRM; EDI Gateway & Business Systems Integrators; RoseASP’s 97.5% SaaS, IaaS Customer Retention; Fine Acquires Onza; Optimum Provides AX 2012 trai...
BI and Reporting Business Central Customer Relationship Mgmt Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV EDI IaaS SaaS

Using Microsoft Dynamics CRM's SLAs and Enhancements to Drive Service Excellence in CRM 2015

by Dave Carr
How SLAs and Entitlements have revamped CRM's Service Module over the last two years.
CRM 2013 CRM 2015 Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Leo

Azure IoT Hub General Availability: An Overview of the Hub & the Opportunity

by Dann Anthony Maurno
With $1.3 in spending forecasted by 2019, Microsoft has the system ready and partner resources in place.
Automated Data Collection Distribution Distribution Manufacturing Power Automate Process Manufacturing Product Traceability RFID Shop Floor Control Supply Chain Execution

LATEST VENDOR RESOURCES

No Results Found
No Results Found
No Results Found
No Results Found