Microsoft Ignite 2016: AI, CRM Will Drive Customer Experience; Adobe Partnership a Go
Elsewhere in his address, Nadella talked about AI in towering terms, describing it as core to Microsoft's mission to ensure that it "is democratizing AI for every person and organization to help solve society's most pressing challenges." So, Microsoft is infusing intelligence into everything it delivers, says Nadella, from applications to infrastructure.
Microsoft to Adobe: "You were smart, partnering with us!"
In speaking of the Adobe alliance, Nadella complemented Adobe's Narayen by saying "[I]t marks the core of the product transformation and the business transformation that you are leading." Adobe's marketing solutions jockey hard for their industry position, and a Microsoft partnership is, frankly, a strong leg up.
Through its strategic cloud partnership with Adobe, Adobe will bring its Marketing, Creative and Document Cloud services to Azure; in turn, Microsoft will make Adobe Marketing Cloud its preferred digital marketing solution for Dynamics 365 Enterprise. Data models will be extensible to enterprise customers as well as ISVs and partners.
As Microsoft's Judson Althoff, executive vice president of the Worldwide Commercial Business described it, the companies together will help businesses using cloud and data to deliver "compelling and personalized experiences" through every phase of customer relations.
"The transformation that I have described is one that Microsoft ...
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