Article news & resources

To build smarter sales processes in Microsoft Dynamics CRM 2015, use new tools together

by Linda Rosencrance
In a new webcast and blog post, CRM MVP Jukka Niiranen explains how CRM 2015 capabilities can be used in combination to build richer capabilities without writing code
Business Performance Mgmt Business Process Mgmt Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing Workflow Management

Implementing Skype for Business: Planning for integration, adoption, and architecture

by Bhargav Shukla
Skype for Business integration possibilities, adoption best practices, and architectural options
Dynamics CRM Unified Communication

Home Hardware Stores Limited adopts Microsoft Dynamics NAV as a platform for in-store operations

by Linda Rosencrance
NAV 2013 R2 has become a development platform upon which the Canadian retailer will improve POS, inventory management, and accounting at the store level
Accounting BI and Reporting Business Central Business Performance Mgmt Business Process Mgmt Commerce Dynamics 365 Dynamics NAV Inventory Management NAV 2013 R2 Retail Retail POS

BluePrint Healthcare IT's xRM solution wins Microsoft 2015 Health Innovation Award for Personalized Care

by Linda Rosencrance
BluePrint Healthcare IT uses Dynamics CRM and custom mobile apps to improve patient-caregiver communication and coordination
BI and Reporting Business Performance Mgmt Business Process Mgmt Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Health & Wellness Healthcare Workflow Management xRM

From the Microsoft Dynamics AX Blogs: Performance and retail features; Exchange rates; Purchase orders; Invoice discrepancy

by Linda Rosencrance
A selection of recent posts from the Dynamics AX blogs
AX 2012 R3 Accounting BI and Reporting Commerce Dynamics AX Invoice Processing Purchasing Retail

Microsoft Dynamics Partner Roundup; New AX document management, CRM sales tools; AX public sector win; BI partnership

by Linda Rosencrance
A selection of recent announcements from around the Dynamics channel
AP Automation BI and Reporting Business Central Business Performance Mgmt Business Process Mgmt Customer Engagement Customer Relationship Mgmt Document Automation Document Management Dynamics 365 Dynamics AX Dynamics CRM

AXUG Focus 2015: A Preview

by Wendy Scheuring
Advanced learning, connecting with other users of top importance in Orlando
AXUG AXUG Focus 2015 BI and Reporting Distribution Dynamics AX Manufacturing Upgrades

Microsoft Dynamics AX MVP Brandon George takes leadership role at Hillstar Business Solutions

by Jason Gumpert
Company targeting BI solutions and services across Dynamics ecosystem via its Microsoft and MicroStrategy partnerships
BI and Reporting Business Central Business Performance Mgmt Commerce Data Management Data Warehousing Distribution Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV

The Cloud and The Channel: The Case for a CSP in Your Channel Business Model

by Rob Curls
Why a cloud service provider helps ISVs fill strategic gaps and meet customer demand
Business Central Cloud Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL SaaS

3 ways to master field sales in Microsoft Dynamics GP

by Pam Burnham
How key mobile device technology improves both efficiency and customer satisfaction for field work
Customer Engagement Document Management Dynamics 365 Dynamics GP Electronic Signatures Inventory Management Marketing Mobile Applications Order Management Project Service Automation Sales Sales & Marketing

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