Article news & resources

Microsoft Azure for HIPAA and HITECH and the Business Associates Agreement: What You Should Know

by Rob Curls

Important details that every organization must understand regarding Microsoft's HIPAA guidelines for Azure.

Business Central Cloud Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Healthcare Power Automate Regulatory Compliance SaaS

Microsoft to Preview Azure Information Protection Service: Classification-Based File Protection Beyond your Perimeter

by Dann Anthony Maurno

New solution will provide an eagle’s view of files, wherever they sit, and protect them.

Document Management Dynamics RMS Power Automate Risk Management Security User Management

Why Does Multi-Channel Retail Customer Service Matter So Much These Days?

by Pani Harito

Strong alignment accelerates success. Poor alignment creates confusion, delays, and competitive risk.

Commerce Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Management Dynamics 365 Dynamics CRM Retail Retail POS

PMP Certification for ERP Projects: Formalizing my degree from the school of hard knocks

by Kim Berger

The author goes back to school to put her years of real world project management skills to the test, starting with a deep dive into initiating projects and project phases.

Business Central Certification Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL Project Management

SBS Group Teams with I.B.I.S. on Advanced Supply Chain Software for Microsoft Dynamics AX

by Linda Rosencrance

SBS Group is now a reseller of I.B.I.S. Advanced Supply Chain Software

Distribution Distribution Dynamics AX Manufacturing Manufacturing Process Manufacturing Supply Chain Management

The 2-Tier Cloud Solution Provider (CSP) Distributor Journey: Q&A with Ingram Micro

by Dann Anthony Maurno

Ingram Micro’s director of cloud for North America describes how 2 Tier CSP distributors enable partners to sell cloud solutions immediately, more efficiently.

Cloud Solution Provider (CSP) Dynamics AX Dynamics CRM Microsoft Corporate