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Two new predictive tools for Microsoft Dynamics 365 will help measure, act on customer intent

by Jason Gumpert

Versium Predict integration readies for launch, and Microsoft Social Engagement is adding new machine learning to analyze intent, create CRM entities.

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Machine Learning (ML) Marketing Microsoft Social Engagement Sales Sales & Marketing Social Listening Versium

Microsoft Dynamics 365 customer engagement roadmap prioritizes integration, strategic use of Azure services

by Jason Gumpert

Flurry of new tools, partnerships, platform plans highlight Microsoft Dynamics 365 Enterprise customer app roadmap.

Common Data Model Customer Engagement Dynamics 365 Dynamics CRM Power Automate eXtreme365 Lisbon 2017

Summit EMEA 2017: Practical Power BI for analysis and reporting in Dynamics NAV

by Dann Anthony Maurno

Swedish NAVUG chapter founder Magnus Ramfelt trades in intelligence generated using Power BI and Microsoft Dynamics NAV

Accounting Business Central Dynamics 365 Dynamics NAV Financial Management Financial Services Microsoft Power BI Power BI Power Platform Summit EMEA 2017

Microsoft Dynamics AX Training: The opportunities and the issues

by Don Riggs

In Dynamics AX, the more specific training is to a role or company, the more effective it will be

Dynamics AX

CaféX launches Live Assist for Microsoft Dynamics 365

by Jason Gumpert

After a year of planning and development, OEM arrangement comes to fruition with new multi-channel chat, co-browsing integration.

Call Tracking Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Marketing Sales Sales & Marketing eXtreme365 Lisbon 2017

Dynamics Profile: CRM MVP says confidence to contribute comes with hard-won expertise

by Linda Rosencrance

Dynamics CRM MVP Natraj Yegnaraman feels a renewed responsibility to share his intelligence with the CRM community

Customer Engagement Customer Relationship Mgmt Data Integration Data Management Dynamics 365 Dynamics CRM

The MSDW Podcast, March 13, 2017: Dynamics 365 for Ops on-prem; Delta goofs; Riding the CRM wave; Selling on Amazon

by Jason Gumpert

Taking on the latest Dynamics announcements, plus best practices from the channel, the world of productivity apps, and worst practices in IT.

Cloud Commerce Customer Engagement Distribution Dynamics 365 Dynamics AX Dynamics CRM Finance and Operations MSDW Podcast Retail disaster recovery

Microsoft Dynamics Webcasts This Week: GP time tracking; Optimize ecommerce, batch manufacturing in NAV

by Dann Anthony Maurno

Microsoft Dynamics experts weigh in weekly on channel news, how-to and Dynamics product direction.

Business Central Commerce Dynamics 365 Dynamics GP Dynamics NAV E-Commerce Expense Management Manufacturing Manufacturing Regulatory Compliance Retail Supply Chain Management

From the Microsoft Dynamics GP Blogs: Payables doc attachments; Remove Range operation; Payment register report; Batch control totals

by Linda Rosencrance

A selection of the latest insight from the Microsoft Dynamics GP blogs.

Document Management Dynamics GP Payment Processing

Microsoft Dynamics Partner Roundup: NAV mobile app; Digital transaction app; New ICSP; New ISV CEO

by Linda Rosencrance

A selection of announcements from the Dynamics partner channel

AppSource Business Central CPQ (Configure, Price, Quote) Customer Engagement Data Integration Document Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Finance and Operations Marketing

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