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The Microsoft partner opportunity with Dynamics 365/CRM: An interview with Tony de Freitas

by Guus Krabbenborg
Microsoft plans an expanded partner channel capable of selling and delivering “rich Microsoft intelligent business applications,” according to Dynamics 365 channel leader Ton...
Customer Engagement Dynamics 365 Dynamics CRM

Microsoft shows off Dynamics 365/CRM interface refresh, mobile updates, and a slew of app enhancements

by Jason Gumpert
Partners were treated to a non-NDA tour of the next CRM release, expected in July.
BI and Reporting Bots Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Dynamics CRM Field Service Field Service

Where does Microsoft Dynamics 365/CRM go in FY18? Channel experts favor control over speed.

by Jason Gumpert
Partners struggle with the pace of Microsoft’s CRM evolution; among their concerns are to hone the integrations, choose a clear brand identity, and make it faultlessly mobile.
Customer Engagement Customer Relationship Mgmt Data Integration Dynamics 365 Dynamics CRM Mobile Applications

Glympse launches location status integration for Microsoft Dynamics 365 Field Service customer experiences

by Jason Gumpert
Live map technician view and appointment ETA data tie into Dynamics with workflow-driven tools, location sharing for customers.
Business Performance Mgmt Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Data Integration Dynamics 365 Field Service Field Service Food & Beverage Mobile Applications

The new, larger Azure IaaS VM disks: Partners answer, is bigger necessarily better?

by Dann Anthony Maurno
Microsoft announces large disk sizes of up to 4 TB for Azure IaaS VMs; good for Microsoft competitiveness, but do the math first, say partners
Accounting Cloud Data Integration Power Automate Virtualization hosting hybrid cloud virtualization

Microsoft Dynamics Webcasts, June 19-23, 2017: EDI for D365; Process automation for GP, SL; AX mobility framework; Supply chain for NAV

by Dann Anthony Maurno
Microsoft Dynamics experts weigh in weekly on channel news, how-to and Dynamics product direction.
AP Automation Business Central Business Performance Mgmt Business Process Mgmt Customer Engagement Data Integration Distribution Document Automation Document Management Dynamics 365 Dynamics AX Dynamics CRM

Can Microsoft Parature users really go to Dynamics 365? A company alum says yes.

by Linda Rosencrance
After years of development, Microsoft has moved over the right capabilities to Dynamics 365
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Parature

Dynamics Profile: Veteran MVP Josep Pagès urges investment in Dynamics NAV talent

by Linda Rosencrance
Says universities aren’t able to produce the number of graduates the market needs
Business Central Dynamics 365 Dynamics NAV MVP

Getting Microsoft Dynamics to Talk to Itself

by Henning Lund
Dynamics ERP and CRM solutions must work together to provide next level value, but successful integration is not trivial.
Business Central Customer Engagement Data Integration Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations

Microsoft Dynamics Partner Roundup: Multichannel for AAA; MCP joins CRM partner; Contract management; Gold ERP competency

by Linda Rosencrance
A selection of announcements from the Microsoft Dynamics partner channel
Business Central Commerce Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL EDI Field Service Field Service

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