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Microsoft Dynamics 365 Customer Service boosts efficiency with new bots, with IoT on the way

by Jason Gumpert

Latest features and some due soon update Dynamics 365 Customer Service. 

AI BI and Reporting Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Customer Service Insights Dynamics 365 Unified Communication
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Azure Updates: Skytap; 4K encoding; Fileless attacks; Azure Sphere

by MSDW Reporter

The latest Azure updates from Microsoft. 

Azure
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Digital transformation: Weighing the impact on profit and people

by Tristan Dennis

Can technology that transforms industries through automation also serve the larger economic interests of workers in developing nations? 

AI Business Central Business Process Mgmt Customer Engagement Document Automation Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Finance and Operations Financial Services Power Automate
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Microsoft Power Automate to add UI flows in April with two pricing options

by Jason Gumpert

UI flows now make Power Automate an RPA solution, Microsoft believes.

Business Process Mgmt Power Automate Power Platform Robotic Process Automation (RPA) Workflow Management

Azure Insights: Tags; Container images; Deploying AD Connect; App Service and Stack; IPv6 for VNets

by MSDW Reporter

The latest insights from Microsoft Azure pros

Azure Azure Stack Cloud Networking

Microsoft Dynamics Partner Roundup: Expansion project; Partnerships; New CEO

by MSDW Reporter

A selection of announcements from the Dynamics partner channel.

Dynamics 365
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Microsoft Dynamics Profile: For new MVP, a polymath mindset breeds D365 and Power Platform progress

by Linda Rosencrance

New Microsoft MVP Ed Gonzales explains his "polymath" approach to Dynamics 365 and Power Platform.

Business Process Mgmt Customer Engagement Customer Relationship Mgmt Customer Service Data Integration Distribution Dynamics 365 Finance and Operations MVP Manufacturing Power Apps Power Automate

Summit Europe and extreme365 events postponed due to Coronavirus

by MSDW Reporter

The Dynamics and Power Platform community events have been pushed back to June 29. 

Business Central Community Summit Europe 2020 Coronavirus Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics NAV Finance and Operations Power Platform extreme365 Europe 2020
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Where hybrid cloud is headed next, and the role of Microsoft Azure

by Eamon McCarthy Earls

How are hybrid cloud environments evolving?

Agriculture Azure Cloud Energy GDPR Governance, Risk, and Compliance (GRC) Hybrid Manufacturing Oil Regulatory Compliance Security hybrid cloud

Securing a hybrid cloud architecture: What are the customer's duties?

by Eamon McCarthy Earls

Hybrid cloud is here to stay, but often security remains a riddle

Azure Hybrid

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