More of a step-change than an upgrade, Microsoft promises "A new era of customer engagement" with CRM 2016.

The list is long, chiefly in WMS, TMS, Retail and country-specific regulatory features.  

Microsoft is looking for partners for its recent field service acquisition, which is generally available, integrated with O365 and mobile ready.

One of the earliest adopters of NAV managed services, OneNFP, finds a lot to like in the offering, but only time will tell on factors like cost and performance.

Taking a historical view of Microsoft's predictions and plans that led to the new AX release.

Without strong ERP and BI capabilities, analysing the profitability and efficiency of a distribution cycle, from customer order through to delivery, can be a nightmare.

Canadian Payroll year-end update is targeted for early to mid December.

A selection of recent announcements from around the Dynamics channel

A single, navigable page unifies trust centers of several cloud services, including Dynamics CRM Online.

Compliance with Australian Government’s Independent Registered Assessors Program (IRAP) broadens Microsoft cloud services in the country.