Dynamics 365 DIY: Prepping a Business Case | TIPS on how to complete your OWN D365 implementations
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Preparing a business case to justify the investment of an ERP solution is no different than building a business case for any other investment. Typically, the business case will include:
•1, 3, 7 year Total Cost of Ownership
•Business benefits expected to be realized with the new system
•ROI / BVA (Cost / Return)
•Business risks of the status quo
As good a source as any for this purpose, Wikipedia (abridged) defines the Gartner coined acronym, Total Cost of Ownership (TCO), as a financial estimate intended to help buyers and owners determine the direct and indirect costs of a product or system. TCO, when incorporated in any financial benefit analysis (like an ROI calculation), provides a cost basis for determining the total economic value of an investment. Take a look at the video to learn more!