New Microsoft Study Quantifies Costs, Risks, and Benefits of Dynamics CRM 2011 Implementation

May 4 2011

Microsoft has released the results of a new study it commissioned that, it says, demonstrates measurable ROI and productivity benefits from an investment in Dynamics CRM 2011. 

About Jason Gumpert

As the editor of, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at

Prior to co-founding, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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