InsideView Launches CRM+ To Fill Gap for its Non-Sales CRM User Base

In an effort to expand its user base beyond the sales force to anyone in an organization with customer-facing duties, InsideView has launched CRM+, a new version of its sales intelligence service designed and priced to reach any user of CRM systems, including Microsoft Dynamics CRM, with a lower per-user price than its existing offerings.

The product, which works with Microsoft Dynamics CRM 4.0, CRM 2011 and CRM Online, provides real-time information - previously available only to sales people via the company's InsideView for Sales products - to all departments that interact with customers including service, marketing, operations as well as partner channels to help drive more sales, according to Heidi Tucker, VP of Global Alliances at InsideView, the 2011 Dynamics Marketplace Solution Excellence Partner of the Year.

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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.

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