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From the Blogs: News About Dynamics Sure Step, Midsize Business Solutions, and CRM Issues
by Jason Gumpert
Tools, Advice, and Helpful Hints
Business Central
Customer Engagement
Customer Insights - Journeys (Marketing)
Customer Relationship Mgmt
Customer Service
Customer Service
Dynamics 365
Dynamics CRM
Dynamics NAV
Financial Management
HR Management
Sales
Microsoft Provides Details About Dynamics CRM “Accelerators” Due Out Over Remainder of Year
by Jason Gumpert
Accelerators Cover Seven Business Needs
Customer Relationship Mgmt
Dynamics CRM
In Brief: Dynamics CRM Drops Anchor in U.S. Port, Helps Client "Buy Ugly Houses"; Microsoft Awards to Top Dynamics Partners
by Jason Gumpert
Special Recognition for Microsoft Dynamics CRM, and Dynamics Partners
Aerospace & Defense
Business Central
Customer Relationship Mgmt
Dynamics 365
Dynamics AX
Dynamics CRM
Dynamics GP
Dynamics NAV
Dynamics SL
Professional Services
From the Blogs: CRM Rant, Exit Quickbooks for Dynamics SL, Mixing Presidential Politics with CRM
by Jason Gumpert
Social CRM, Video Interviews from Convergence, Dynamics SL Case Study
Customer Engagement
Customer Relationship Mgmt
Customer Service
Customer Service
Data Management
Dynamics 365
Dynamics CRM
Dynamics SL
Expense Management
Financial Management
Government
So Boring: Here’s How to Move Past the Usual Objections to Upgrading to Microsoft Dynamics CRM 4.0
by Sandor Schellenberg
Link the Decision to (Future) Cost Savings and the Need for Functionality
BI and Reporting
Customer Relationship Mgmt
Dynamics CRM
Financial Management
Finding the Segregation of Duties (SOD) Conflicts in Microsoft Dynamics GP 10—Why the User Level Is Key
by Andy Snook
Once You Know the Issues, How Do You Remedy Them?
BI and Reporting
Data Management
Dynamics GP
Financial Management
Inventory Management
Setting Up a “Winning” CRM Team Requires Attracting Talent Worthy of Microsoft Dynamics CRM’s Cross-Organizational Applications
by Sandor Schellenberg
You Need to Draw on Cross Knowledge Specialists in Project Management, Functional, Technical, and Data Migration
Customer Relationship Mgmt
Dynamics CRM
Expense Management
Financial Management
HR Management
Workforce Management
NAV 2009, Part 2: For Web Services, "Sky Is the Limit"
by Eric Wauters
Developers Will Find Challenges, and Opportunities, in New Architecture and Web Services
BI and Reporting
Business Central
Collaborative Workspaces
Customer Engagement
Customer Service
Customer Service
Data Management
Dynamics 365
Dynamics NAV
Expense Management
Financial Management
Microsoft’s Push at WPC to Be “Tier 1” ERP Provider Bodes Well for Users, with Emphasis on BI, Servers, CRM, Sofware Plus Services
by Jason Gumpert
Users Should Be Prepared for Changeover to Vista and New Server Programs
BI and Reporting
Customer Engagement
Customer Insights - Journeys (Marketing)
Customer Relationship Mgmt
Dynamics 365
Dynamics AX
Dynamics CRM
Expense Management
Financial Management
Sales
Sales & Marketing
Supply Chain Management
NAV 2009, Part 1: Totally New Approaches to Role Tailored User Experience and Architecture
by Eric Wauters
Everything on User Interface Level is Role Based
Business Central
Dynamics 365
Dynamics NAV
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