Microsoft Dynamics News

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Microsoft Dynamics NAV Development Leadership Changes as Veteran Founds ISV

by Linda Rosencrance
As Microsoft prepares to move its MDCC from Vedbaek to Lyngby, Denmark, one of NAV’s earliest employees also leaves to lead a NAV ISV
BI and Reporting Business Central Corfu Dynamics 365 Dynamics NAV NAV 2016 Partner Ready Software Upgrades

Microsoft Dynamics CRM Online Earns Ticket to Ride on Government Cloud

by James Townsend
Why FedRAMP accreditation for the CRM Online Government cloud matters to partners, government agencies, and anyone concerned with government IT practices
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics CRM Online Government SaaS xRM

How To Utilize Feedback From Your Post Implementation Review For Maximum Impact

by Rahul Mohta
While the PIR itself is a valuable exercise, recommendations must be acted upon to bring about real results and set the stage for a continuous improvement culture.
AX 2012 AX 2012 R3 Business Performance Mgmt Business Process Mgmt Dynamics AX Project Management

Why Set Up the Web Client and Desktop Client to Work Side-by-Side in Microsoft Dynamics GP

by Dann Anthony Maurno
You need not choose between the two, and a mixed-mode environment offers considerable benefits
Dynamics GP GP 2013 GP 2013 R2 GP 2015 GP 2015 R2 GPUG Web Client

Multichannel Customer Service: Why Companies Choose Microsoft Parature

by Dann Anthony Maurno
For companies committed to expanding their customer service across a growing list of channels and unifying that customer experience, Parature offers a strong solution, says o...
Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM SaaS Social Networks