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Microsoft Cloud to be offered from datacenters in Africa

by Linda Rosencrance
Two new South African datacenters bring Microsoft’s tally to 40 cloud regions worldwide
Dynamics 365 Power Automate

Streamline and automate new employee setup in Microsoft Dynamics GP

by Chris Hadden
Dynamics GP has tools (some not so obvious) to automate new employee setup, says Greenshades Software
Dynamics GP HR Management Payroll Processing

How to leverage Electronic Reporting and EDI in Microsoft Dynamics 365 for Operations

by Rahul Mohta
GER supports a range of features from audit to tax to invoicing and more – and it could grow even broader in the future.
Accounting BI and Reporting Business Performance Mgmt Data Management Dynamics 365 Dynamics AX EDI Finance and Operations Invoice Processing Legal Matters Regulatory Compliance

APIs Expand Utility of AppSource Solutions with Microsoft Dynamics

by Matt Bolch
Static user interface helps ISVs avoid lengthy Microsoft validation process
App Development AppSource Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Finance and Operations Manufacturing

Microsoft streamlines ExpressRoute deployment for Dynamics 365 for Operations, customer experience apps

by Jason Gumpert
Updated availability removes exceptions and streamlines availability.
Cloud Dynamics 365 ExpressRoute Power Automate

Purchasing in Microsoft Dynamics 365 for Field Service: Crucial to single-visit success

by Ruston Eads
Purchasing is a lesser-known functionality in Field Service Management, but is critical to ensuring technicians have the right products at the right time, advises Hitachi Sol...
Customer Engagement Dynamics 365 Field Service Field Service Inventory Management Preventive Maintenance Purchasing

Indegene, Microsoft plan 'conversational CRM', digital content management for life sciences with Dynamics 365, Omnipresence

by Jason Gumpert
Indegene to integrate its Omnipresence suite with Microsoft Dynamics 365 for Sales to improve performance of sales and medical representatives
Azure Machine Learning Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Document Automation Document Management Dynamics 365 Indegene Omnipresence Life Sciences Marketing Power Automate

Microsoft Dynamics Webcasts, May 15-19, 2017: Excel reporting; GP, SL process automation; EDI, ecommerce for GP

by Dann Anthony Maurno
Microsoft Dynamics experts weigh in weekly on channel news, how-to and Dynamics product direction.
BI and Reporting Business Central Customer Engagement Customer Relationship Mgmt Data Integration Document Automation Document Management Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV

How CRM supports a unified customer experience (if it’s used right)

by JC Quintana
True CRM manages relationships, not transactions, says consultant and author JC Quintana.
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM

Dynamics Profile: From accidental CRM consultant to Microsoft MVP

by Linda Rosencrance
This MVP seized opportunities to move from microcontrollers to .NET to Microsoft Dynamics CRM and Dynamics 365.
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM

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