Customer relationship management is no longer a practice, it’s a technology. JC Quintana describes how relationships get lost, and how to get them back. 

LinkedIn contributes $975 million in its first full quarter since acquisition

A comparison of the scheduling methods of AX/365 for Operations, starting with several common scenarios.

For SMB customers in particular, Outlook is the customer management interface they are used to

If all kingdoms come to an end, these partners believe Salesforce has had its day while Dynamics 365 is on the rise

While some are surprised by well-publicized outages, even the largest cloud providers can be vulnerable - and therefore so can their customers.

Microsoft promises data migration made easy, from on-premise SQL Server, Oracle, MySQL databases

Part 2 of a series on the significance of SCM-related calendars.

Company is investing significantly to bring together data from across Dynamics 365

Sana Commerce CEO Michiel Schipperus believes transactions cannot be simple enough for customers, and only a single-stack ecommerce/ERP integration achieves that.