Microsoft Dynamics 365 F&SCM Implementation Challenges and Benefits for Mid-Continent

Mid-Continent Instruments and Avionics had initially invested in Microsoft Dynamics GP, later migrating to Dynamics AX running on in-house servers. In late 2020, the company decided to take its on-premises solutions to the cloud. The move was largely prompted by razor-sharp focus on customer responsiveness, a desire to expand tools and automate processes quicker, and the need to boost disaster recovery capabilities. "Customer-centricity is natural for us," says Cindy Highbarger, Senior VP of Finance and Operations at Mid-Continent. "As the company evolves, we constantly seek out additional features and functionality that we need to continue growing."