MSDynamicsWorld.com

This video is part of a series created by Elif Item. It includes:

• 10 Dangers to Avoid in Microsoft Dynamics 365 Training: Core Team Training
• 10 Dangers to Avoid in Microsoft Dynamics 365 Training: Subject Matter Expert (SME) Training
• 10 Dangers to Avoid in Microsoft Dynamics 365 Training: Continuous training during implementation

Danger: One of the dangers in D365 training is not providing ongoing training during implementation to improve learner retention. Your learners will only be able to retain a fraction of what is being thought at the time. They will not be able to remember details unless topics are revisited and supported with hands on exercises. The best learning will happen when learners are able to practice what they have learned. If continuous training is not provided, learners may complain about not having enough training which may also create engagement issues.

How to avoid: Avoid this danger by continuously communicating and providing training to learners. Continuous communication can be achieved by periodic meetings, newsletters, and activities like lunch and learns. These will make sure learners understand where D365 project is and their specific role. Continuous training can be achieved by providing periodic training opportunities to learners with accompanying exercises.

If online training is being used, milestone-based goals can be setup for individual learners or teams. This will keep learners engaged. It will also keep them motivated and will create a friendly competition.