Guus van Waardenburg is a CRM Consultant at Avanade Netherlands. He obtained his masters degree in Information Sciences at VU University in Amsterdam. Guus is a published author, mainly on Agile adoption within Enterprise environments. With years of experience in the field of Dynamics CRM implementations - mainly in the Consumer Packaged Goods industry, and his continuous drive to explore and learn he is continuously expanding his knowledge on topics like Agile, Social Media, Gamification and other aspects in the context of Microsoft Dynamics CRM.