Donna has been working in the Information Technology field for more than 15 years. She has a diverse IT background to include Software Release Management, Ecommerce Web Design & Management, Enterprise Software Project Management, and Microsoft Dynamics CRM. She has been working with the Dynamics CRM application since 2004. She is currently a Microsoft Certified Professional and has been annually given the Microsoft Dynamics CRM MVP award since 2009.

Donna is a published author, speaker and engages in several social platforms where she interacts with the community to evangelize, educate and provide solutions for real world challenges. She holds a Bachelor of Science degree in Information Technology from the University of Phoenix with a specialty in Web Management where she completed her degree with honors. She currently works for TCC Software Solutions as a Dynamics CRM Principal Consultant. TCC Software Solutions is a leader in mobile technology products providing tablet-based applications for the past seven years and custom software development for the past sixteen.