Web Storefront news & resources

NRF Big Show 2018 preview: Microsoft to feature startups, established brands, and Azure offerings

by MSDW Reporter
Microsoft promises to showcase the future of intelligent retail, from digital customer experiences to productivity and collaboration solutions. 
Artificial Intelligence (AI) Commerce Consumer Goods Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM E-Commerce Finance and Operations Jewelry NRF BIG Show 2018 Power Automate

Executive Q&A: Predicting Microsoft Dynamics 365’s role in the future of retail

by Dann Anthony Maurno
BDO Canada’s Eric Matusiak on how Microsoft technology meets customers’ lengthy list of demands
Commerce Customer Engagement Dynamics 365 Dynamics CRM E-Commerce Loyalty Management Machine Learning Power Automate Retail Retail POS Web Storefront

Microsoft announces Skype Professional Account Preview, with native billing, scheduling and notes

by Dann Anthony Maurno
Yes, you can give a guitar lesson and bill for it via Skype; you can also consult with customers.
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Dynamics SL Finance and Operations Financial Services Invoice Processing Professional Services

What are buyers demanding from B2B ecommerce in 2017?

by Dann Anthony Maurno
A choice of ordering methods, using their own shipping accounts among B2B buyers’ demands, says Jason Dias with Hitachi Solutions America.
Business Central CPQ (Configure, Price, Quote) Commerce Customer Engagement Customer Service Customer Service Distribution Distribution Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP

Executive Q&A: Sana Commerce on the demand for its “Customer Experience Release”

by Jill Rose
Sana Commerce CEO Michiel Schipperus believes transactions cannot be simple enough for customers, and only a single-stack ecommerce/ERP integration achieves that.
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV E-Commerce EDI Finance and Operations Web Storefront

Microsoft Dynamics Partner Roundup: NAV CfMD; D365 commerce; NAV webshops, portals; Customer communication for Canada; California acquisition

by Linda Rosencrance
A selection of announcements from the Microsoft Dynamics partner channel
Business Central Commerce Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Dynamics NAV E-Commerce EDI Food & Beverage

Collaboration, methodology were key in new Microsoft Dynamics NAV go-live

by Linda Rosencrance
Close partner-and-client teamwork plus Microsoft's Sure Step methodology tackle a complex implementation.
Accounting Business Central Data Integration Data Migration Distribution Dynamics 365 Dynamics NAV ETL Manufacturing Payment Processing Shipping Warehouse Management

B2B e-commerce: Online buying trends explain what professional buyers demand

by Dann Anthony Maurno
Giuseppe Ianni of Sana Commerce describes the frictionless buying experience that B2B buyers expect 
Business Central Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV E-Commerce Finance and Operations Inventory Management Manufacturing Portals Supplier Networks Supply Chain Management

3 Ways Businesses Are Leveraging Microsoft Dynamics AX to Improve the Customer Experience

by Sean Harmon
Maximize your usage of AX 2012 R3 to improve customer experience across channels
AX 2012 R3 Commerce Customer Engagement Customer Service Customer Service Distribution Dynamics 365 Dynamics AX E-Commerce Marketing Rebates Retail

Microsoft Dynamics AX retail roadmap aims to integrate sales, commerce, service with more flexible tools, analytics

by Mark Anderson
Flexibility in POS tools, back office management will offer greater range of capabilities for retail workers and customers, Microsoft says
AX 2012 R3 AX 7 Commerce Convergence 2015 Dynamics AX Power Automate Retail Web Storefront

LATEST VENDOR RESOURCES

Patagonia Achieves Omnichannel Success and Elevates its Customer Journey with Vertex Tax Solutions and Microsoft D365

Vertex, Inc.

Dynamics ePay: A Complete Payment Processing Solution

Dynamics eShop

Dynamics eShop Company Overview

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Building a Roadmap to Omni-channel customer engagement success (Recorded Webcast)

MSDW Features
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The B2B eCommerce Checklist

Dynamicweb

There is a new generation of B2B buyers in town, and with them, new expectations on how to conduct B2B business

Business Central Dynamics 365 Dynamics AX Dynamics NAV E-Commerce Finance and Operations Web Storefront

B2B Customer Portal: Enhancing Business-to-Business eCommerce

Dynamics eShop

The B2B (Business-to-Business) customer portal is a powerful digital solution designed to streamline and enhance the efficiency of B2B eCommerce transactions

Business Central Dynamics 365 Dynamics NAV E-Commerce Web Storefront

Special Report: B2B eCommerce Trends for 2023

Dynamicweb

If you're a decision maker in a B2B organization that hasn't yet explored eCommerce in detail, this report is a must-read

Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics NAV E-Commerce Finance and Operations Web Storefront

Reimagining Retail: How Today’s Trends Will Shape Tomorrow’s Retail Operations

Prodware

Aligning retail operations with new customer expectations

AI and Machine Learning Azure Business Process Mgmt Commerce Demand Planning Direct Store Delivery (DSD) Dynamics 365 EDI Finance and Operations Internet of Things (IoT) Inventory Management KPIs

The Shift to Customer Experience in Retail

Prodware

Customer xxperience overtakes price and product

AI Commerce Consumer Goods Contact Center Copilot Studio Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Customer Service Customer Service Customer Service Insights
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Wholesale Distributor, Dietzgen, Integrates k-ecommerce with Microsoft Dynamics GP

k-ecommerce

k-eCommerce’s import/export functionality perfectly complemented the ERP integration

Distribution Dynamics GP E-Commerce Retail POS Web Storefront
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eShop for Dynamics 365

Dynamics eShop is a fully-integrated eCommerce, Portal, and Payment solution that extends your ERP to become a powerful...
Business Central Data Integration Dynamics 365 Dynamics NAV E-Commerce Finance and Operations Payment Processing Portals Retail POS Web Storefront

ePay for Dynamics 365

ePayis a standalone, fully-integrated payment processing system that works directly within Microsoft Dynamics 365 Business...
Business Central Dynamics 365 Dynamics NAV E-Commerce Finance and Operations Retail POS Web Storefront

Fully-Integrated eCommerce, Portal, and Payment Solutions for Dynamics ERP

Dynamics eShop is a fully-integrated eCommerce, Portal, and Payment solution that extends your ERP to become a powerful...
Business Central Dynamics 365 Dynamics NAV E-Commerce Finance and Operations Retail POS Web Storefront
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