Power Platform White Papers

The CFO’s Playbook for Retail Transformation

Binary Stream

Competing in a world where customer expectations have never been higher drives brands to embrace rapid change—retailers who struggle to keep pace face shuttered stor...

AP Automation Accounting Advanced Pricing Auditing BI and Reporting Banking Billing Budgeting Business Central Business Performance Mgmt Business Process Mgmt Business Rules Mgmt

The Shift to Customer Experience in Retail

Prodware

Customer xxperience overtakes price and product

AI Commerce Consumer Goods Contact Center Copilot Studio Customer Engagement Customer Experience (CX) Customer Insights Customer Relationship Mgmt Customer Service Customer Service Customer Service Insights

Achieving Greater Insight, Not Bigger Data

Prodware

Shift your focus from data to insight to produce the right product at the right time

AI AI and Machine Learning Automated Data Collection Azure Consumer Goods Customer Engagement Customer Experience (CX) Customer Insights Customer Service Customer Service Insights Data Management Databases

How Dynamics CRM/CE Partners Benefit from ITSM Technology

Prodware

How Dynamics 365 Customer Service and ITIL help Microsoft partners meet customer demand through technology and best practice

Copilot Studio Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Hosting Services IT Asset Management (ITAM) IT Service Management (ITSM) Inventory Management KPIs Knowledge Management

Microsoft Dynamics' Role in Mapping the Customer Journey

emfluence

One of the many benefits Microsoft Dynamics offers marketers is the ability to map the customer journey.

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Platform Sales & Marketing

August 2022 Update! Field Service Comparison Guide: Resco FS 2.0 vs. Microsoft Dynamics 365

Resco

Big changes are coming to the world of Field Service, are you ready? 

Business Central Customer Engagement Data Integration Data Management Dynamics 365 Energy Enterprise Asset Mgmt Field Service Industrial Equipment Manufacturing Mobile Applications Planning and Scheduling

How Custom Fields in Microsoft Dynamics Connect to Your Marketing Automation Strategy

emfluence

How custom fields are created and how best to integrate them into your marketing automation platform

Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Platform Sales & Marketing

What Marketing Tools Belong in Your Tech Stack?

emfluence

Equipping your company with the right marketing automation tools is a must in this day and age

Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Platform Sales & Marketing

Everything You Need to Know About Lead Scoring with Marketing Automation and Microsoft Dynamics

emfluence

When it comes to marketing, teams understand that underneath stunning graphics, clever copy, and attention-grabbing campaigns, the focus and drive rests on generating lead...

Customer Engagement Dynamics 365 Dynamics CRM Dynamics Marketing Email Management Marketing Automation Marketing Resource Mgmt (MRM) Power Platform Sales & Marketing

6 Ways Technology Helps You Go Beyond Paper

Resco

Explore 6 unexpected ways technology can take your team to the next level, from the digitalization experts at Resco

Automated Data Collection Construction Customer Engagement Data Management Dynamics 365 Energy Field Service Healthcare Manufacturing Mobile Applications Oil Planning and Scheduling