Understanding Commerce for Public Sector

As public sector organizations face the limitations of their aging legacy systems, portals that support commerce scenarios offer a meaningful mechanism to support IT modernization and services delivery.

In this white paper, Evenica explores how public sector organizations are balancing their digital transformation goals with the experiences of residents and other stakeholders. In the Microsoft ecosystem, Dynamics 365 Commerce and Power Platform have emerged to play a critical role in aligning the role of payment systems in a broad range of business processes that demand flexibility, integrated security, and a connection to employees' productivity tools like Word, Excel, Outlook, and Teams.

Public sector organizations operate in the spaces in which D365 Commerce works best: where transaction meet interaction. Read this white paper to understand why an integrated architecture helps government meet citizen needs while also planning for incremental investments that minimize disruption to critical legacy technology.