Customer Service White Papers

Travel and Hospitality Innovation in the Age of the Customer

PowerObjects, An HCL Technologies Company

A special report brought to you by One Connected Community

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Hospitality Travel & Leisure

Special Report: Measuring B2B Marketing Attribution

ClickDimensions

Survey results from 92 B2B  marketers

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Sales Sales & Marketing

The Quick Guide to Email Subscription Management

ClickDimensions
Increasing customer satisfaction and compliance with email preference centers
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Sales Sales & Marketing

Bringing the Human Touch to Marketing Technology Service and Support

ClickDimensions
Human customer support and services are essential for a marketer’s success
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

Guide: 3 Keys to Successful Microsoft Dynamics 365/CRM Adoption

Alithya
Download this guide for your step-by-step game plan to a successful Microsoft Dynamics CRM (Dynamics 365) journey
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM

2018 Digital Marketing Plans From the Leadership Perspective

ClickDimensions
A special report conducted with 99 marketing decision makers
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

7 Habits of Highly Successful Marketers

ClickDimensions
What does it take to be successful in marketing?
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

(Infographic) The Current B2B Social Media Marketing Landscape

ClickDimensions
Here’s a look at the B2B social media landscape today
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Marketing Automation Sales Sales & Marketing Social Networks

The 2017 State of B2B Email Marketing

ClickDimensions
What strategies and tactics have had the greatest impact on B2B email marketing in 2017?
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation Sales Sales & Marketing

Re-Engaging Leads and Customers with Microsoft Dynamics 365

ClickDimensions
Win relationships back with Microsoft Dynamics 365 and marketing automation
Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Marketing Marketing Automation Sales Sales & Marketing