Why integrate shipping for Microsoft Dynamics NAV or D365 Business Central?

Shipping functionality is a great addition to your core Microsoft Dynamics NAV or Dynamics 365 Business Central solution. The shop floor is a part of your business that could seriously benefit from better access to the latest ERP data and the tools that drive more intelligent processes. This article will explore a few of the ways that enterprises can benefit from integrating shipping with Dynamics.

1. Support cross-departmental, real-time visibility

Integrating shipping into Dynamics NAV or Business Central (D365BC) provides stakeholders from departments across the company with unified, real-time visibility into shipping processes. Department heads and employees from the across the company can pull up and view up-to-date details about client shipments. Think about the implications from, say, a customer service perspective. This level of real-time visibility into shipments means customer service representatives can always provide the most accurate and timely information to customers when the call in about their orders.

2. Boost efficiency

While there are alternatives to integrating shipping into the NAV or D365BC platform, many of these other processes are considerably more time-consuming. Using a separate software solution means that users will have to switch between applications to find all the information they need. Worse still, if you purchase separate software to handle shipping, that solution may have features already available to you in Dynamics, which means you're paying double.

Bringing shipping capabilities into the realm of the ERP can significantly reduce the time it takes to complete key shipment processes and boost overall efficiency. Let's return to that example of a customer service representative providing shipping information to customers. Without integrated shipping, reps would have to ...