Chirag Shivalker Chirag Shivalker is Head of Content Team at Hi-Tech Outsourcing Services. With a decade long experience in technology writing and trend analysis Chirag is an expert in technology and technological trends along with business writing. Email Contact Form Articles Why does your team need a custom mobile solution when you have Microsoft Dynamics CRM 2013 or 2015? by Chirag Shivalker Six reasons a custom mobile solution helps your field team do more for customers and get more out of CRM Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Mobile Applications Project Service Automation SaaS Sales Sales & Marketing Service Management Why 3 new document reporting and cash management features boost the value of Microsoft Dynamics NAV 2015 by Chirag Shivalker Exploring how various features streamline day-to-day operations and help improve the return on your ERP investment BI and Reporting Banking Business Central Data Integration Document Management Dynamics 365 Dynamics NAV NAV 2015 Payment Processing Assess your next CRM investment in the context of digital transformation by Chirag Shivalker A new report finds that the journey toward customer-centric organizations is a key driver of digital transformation Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing