The Support Network: Managing Your Microsoft Dynamics CRM Solution After Go-Live
February 19 2013
I have worked on many Microsoft Dynamics CRM implementations and over time I have served in a versatile set of roles. I have been part of the team responsible for designing, building and testing a CRM application, i.e., the implementing party side. I have reviewed implementations for customers that needed a fresh view on their new CRM application. I have also been involved in taking the CRM application into support as member of the IT department.
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