The Support Network: Managing Your Microsoft Dynamics CRM Solution After Go-Live

by Sandor Schellenberg, Owner and Founder, friendlyITsolutions
published February 19, 2013

I have worked on many Microsoft Dynamics CRM implementations and over time I have served in a versatile set of roles. I have been part of the team responsible for designing, building and testing a CRM application, i.e., the implementing party side. I have reviewed implementations for customers that needed a fresh view on their new CRM application.  I have also been involved in taking the CRM application into support as member of the IT department.

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About Sandor Schellenberg

Sandor Schellenberg is the owner and founder of friendlyITsolutions, which mainly focuses on Microsoft Dynamics CRM and related software in the Microsoft stack. He is a Senior Microsoft Dynamics CRM Consultant/Solution Architect and is specialized in data migration & integration. In autumn 2009 his work was recognised and rewarded with a invitation to Scribe Software MVP Program. 

His roots in Microsoft-based Internet technologies go back more than twelve years, and since 2005 he has specialized in Microsoft Dynamics CRM. Starting with his first guest post on the blog of Menno te Koppele, he decided to start his own blog, Friendly Microsoft CRM Monster, a blog with a wink. The blog is widely read in the Dynamics CRM community and focused mainly on Microsoft Dynamics CRM technical and integration/migration topics.

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