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Microsoft updates Dynamics 365 Business Central customer count, passing NetSuite

by Jason Gumpert
Editor, MSDynamicsWorld.com

Microsoft has taken its share of criticism from partners in the highly competitive SMB ERP channel in recent years for the company's unwillingness to share data on the size of their Dynamics 365 Business Central customer base. But recently the company updated their official guidance, revealing on their main marketing page for Business Central that the solution has more than 40,000 customers. 

That number is up from the older guidance of “more than 30,000” that Microsoft representatives had shared for a while. It also positions Business Central as a larger customer base than Oracle NetSuite in terms of raw numbers, which as of publishing this article, claims "over 38,000" customers.

NetSuite and Microsoft Dynamics 365 Business Central text on customer base size
Screenshots taken from the vendor's sites on July 18, 2024

Other stats Microsoft has shared in recent months: Business Central has increased monthly active users by 75% year-over-year, and the product will be available in more than 170 countries as of the next release wave. NetSuite claims 219 “countries and territories”.

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Microsoft used to share customer base data with partners on a fairly regular basis. 

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About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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