Microsoft is alerting Dynamics 365 customers that the company will end its OEM arrangements with at least two third party vendors for the Customer Engagement suite. Microsoft's support for the OEM versions of InsideView Insights and Versium Predict will end on August 15, 2019 for existing customers, and the tools will no longer be offered to new customers after January 15, the company stated.

The communication to customers explained that the decision reflected Microsoft's interests in related functional areas and changes in the technology landscape: