Microsoft to end OEM deals with Dynamics 365 Customer Engagement ISVs

January 16 2019

Microsoft is alerting Dynamics 365 customers that the company will end its OEM arrangements with at least two third party vendors for the Customer Engagement suite. Microsoft's support for the OEM versions of InsideView Insights and Versium Predict will end on August 15, 2019 for existing customers, and the tools will no longer be offered to new customers after January 15, the company stated.

The communication to customers explained that the decision reflected Microsoft's interests in related functional areas and changes in the technology landscape:

About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. He has also held consulting positions at CSC Consulting and Monitor Group.

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