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Microsoft Dynamics Partner Roundup: Global AX Upgrade at PING...New RMS Encrypted Payment Solution...Virtual Call Center for Health Insurers

by Linda Rosencrance
Contributing Writer, MSDW

Hitachi Consulting UK Implements Global Microsoft Dynamics AX Platform Upgrade for PING

Hitachi Consulting U.K. has completed a major upgrade of PING's Microsoft Dynamics AX Platform from version 4.0 to 5.0.

The upgrade should provide technical and ongoing support of the platform along with global standardization of PING's customer service system (PCS), which handles customer orders, processing, manufacturing and shipping. The system is expected to integrate with accounts receivable.

PING is a privately-held company that employs 1,200 people and produces several hundred thousand golf clubs every year with exports to 65 countries around the globe.

According to PING, the global requirements were critical.  "The team worked well to support each local roll out and resolve local issues," said Kent Crossland, Director of Information Systems, PING, in a statement.

The first to be rolled out was Ping Europe; Japan and the U.S. will follow as the same server is being used, he said.

The new system gives PING greater visibility into customer orders and the entire process cycle. And it lets PING produce regular, automated reports as well as customized ad hoc reports to assess performance and service levels against defined KPIs, the company said.

New West Technologies Partnership with Payment Processing, Inc. Delivers PayMover SecurePlus for Microsoft® Dynamics RMS

Payment Processing Inc. (PPI), an integrated payments solution vendor, has launched PayMover SecurePlus for Microsoft Dynamics RMS. The product was developed in conjunction with New West Technologies, the 2010 Microsoft RMS Partner of the Year for POS solutions. The integration offers companies ...

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About Linda Rosencrance

Linda Rosencrance is a freelance writer/editor in the Boston area. Rosencrance has over 25 years experience as an reporter/investigative reporter, writing for many newspapers in the metropolitan Boston area. Rosencrance has been writing about information technology for the past 16 years.

She has covered a variety of IT subjects, including Microsoft Dynamics, mobile security issues such as data loss prevention, network management, secure mobile app development, privacy, cloud computing, BI, big data, analytics, HR, CRM, ERP, and enterprise IT.

Rosencrance is the author of six true crime books for Kensington Publishing Corp.