Transform Your Quality Assurance Process with Dynamics 365 Business Central

Quality inspection processes often suffer from manual, inconsistent data collection and lack of integration, creating risk for manufacturing and distribution operations. This information is relevant for quality managers, production supervisors, and compliance officers seeking clarity on automating and streamlining quality data capture within Business Central.

Accurate and consistent quality inspections are essential to maintain product standards and regulatory compliance. This presentation examines ways to digitize and automate quality inspection workflows directly within Dynamics 365 Business Central, highlighting integration options, data entry methods, and automated testing triggers. Viewers gain insight into configuring inspection templates, grading criteria, and workflow automation that aligns quality processes with operational realities.

• Quality inspection automation in Business Central
• Integration of quality data with production and inventory workflows
• Configurable inspection templates and grading criteria
• Use of AI and OCR for importing paper forms
• Power Automate and Teams integration for inspection workflows
• Automated triggers for receiving, production, and inventory tests
• Management of test results, sampling, and retesting processes
• Workflow automation for handling failed inspections
• Permissions and roles for quality data management
• Mobile and handheld device support for field inspections

The webcast Transform Your Quality Assurance Process with Dynamics 365 Business Central is structured into chapters that walk through how the Quality Inspector app improves Business Central's capabilities.

Chapters

00:00 — Intro, agenda, and how Q&A will work
00:59 — Insight Works overview and related Business Central apps
06:12 — What Quality Inspector does: inspections, grading, AQL, workflows
09:12 — Paper-to-electronic inspections with Azure Document Intelligence + Copilot
11:04 — Setup walkthrough: triggers, device/Teams view, permissions, tools
20:10 — Test templates: fields, instructions, tooling, attachments, formulas
32:24 — Test generation rules: vendor/item/attribute filters + triggers
37:02 — Running inspections: entering results, receiving demo, sign-off flow
43:19 — OCR importing filled paper forms into an inspection
45:47 — Automating actions: Business Central workflows + Power Automate + Teams entry
54:53 — Licensing + Microsoft quality management comparison + Q&A