Booksy Improves Customer and Employee Experience

Bad data quality is the party-crasher. When employees and automations don’t have the right customer insights, personalizing the customer journey gets challenging. When Booksy started looking for a solution to enable a single source of customer truth in their CRM, they found Plauti. The solution deduplicates and consolidates fragmented customer data and empowers sales and customer success with a unified experience within their CRM instance, enabling them to exceed the expectations of those very same customers.