Microsoft Business Applications News

Welcome to the News section on MSDW. We cover the world of Microsoft technology, from corporate news to product releases to customer successes to industry events. Check back often for updates.

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Digital transformation: Manufacturer's success with focus on people, process, technology

by Matt Burback
Examining the choices an engineer-to-order manufacturer made in selection technology, deployment techniques, and adoption best practices for a successful outcome.
Digital Transformation Dynamics CRM Engineering Manufacturing Portals Sales Order Processing

What Microsoft Dynamics NAV partners can expect from Directions EMEA 2016

by Guus Krabbenborg
From Dynamics 365 localization to CSP to digital transformation, NAV partners have much to think about at this year’s event.
Business Central Directions 2016 Dynamics 365 Dynamics NAV

Microsoft Dynamics CRM Online Gov first into US FedRAMP Accelerated authorization

by Jason Gumpert
New authorization means federal government agencies can use Microsoft Dynamics CRM Online Government sooner. 
Dynamics CRM Dynamics CRM Online FedRAMP Government Regulatory Compliance SaaS Security

Your CRM system: Nemesis or ally of the sales team?

by Pani Harito
Companies must battle the misconception that a CRM system will magically help salespeople sell more or become better at their jobs.
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Sales Sales & Marketing

How serious is Microsoft about AI? Company launches 5,000-strong Microsoft AI and Research Group

by Dann Anthony Maurno
Harry Shum will lead a global team of Microsoft scientists, programmers and researchers, dedicated to an AI future
Dynamics CRM Microsoft Corporate Power Automate

User-defined fields in Microsoft Dynamics GP Payroll: Have you defined yours?

by Chris Hadden
What unique employee information do you track – equipment employees are issued, perhaps ACA status? There are user-defined fields for that, which few GP users take advantage ...
Dynamics GP HR Management