Microsoft Dynamics News

Welcome to the News section. We cover the world of Microsoft technology, from corporate news to product releases to customer successes to industry events. Check back often for updates.

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Replacing RMS with Microsoft Dynamics 365: The beginning of one retailer's cloud journey

by Jason Gumpert

Lessons learned on careful customization, cloud performance, and starting small with D365 for Retail

Commerce Dynamics 365 Retail
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Guides is the latest Microsoft Dynamics 365 mixed reality app for HoloLens

by Jason Gumpert

The instruction authoring and training tool bolsters to the D365 mixed reality portfolio alongside Remote Assist and Layout.

Dynamics 365 Guides HoloLens Mixed Reality Training
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Managing Microsoft Dynamics 365 for Customer Engagement documents in SharePoint Online

by Abhishek Kumar

Thanks to the integration between SharePoint and Dynamics 365, you can store documents and control their security permissions

Customer Engagement Document Management Dynamics 365 Dynamics CRM Security
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Telefonica applies Microsoft Azure to telecom

by MSDW Reporter

Telefonica deploys Azure Cognitive Services and other new capabilities with Microsoft

Artificial Intelligence (AI) BI and Reporting Power Automate Telecommunications

Run on-demand workflows with Microsoft Flow in Dynamics 365 for Customer Engagement UCI Apps

by Shailesh Wath

Microsoft has introduced a new user experience that uses responsive web design and by default requires the use of Flow for on-demand workflows via configuration. 

Business Process Mgmt Customer Engagement Dynamics 365 Dynamics CRM Flow Power Automate Power Platform Workflow Management