Microsoft Dynamics CRM 2013 Customization and the Platform Evolution

During its 11 years of life, Microsoft Dynamics CRM has grown from simple sales force automation software into a comprehensive business application platform. At the same time, both the tools available for the typical knowledge worker as well as the general expectations for the functionality in web-based business applications like CRM have evolved considerably.

Join Microsoft MVP and Dynamics CRM expert Jukka Niiranen for a live session that will:

• Explore the implications of these solutions design trends with respect to Dynamics CRM 2013; 
• Discuss how to fully leverage the latest platform capabilities;  
• Examine ways to deliver a modern productivity application that works the way in which the users expects

This event content is aimed at persons who are planning, designing or implementing customizations to Dynamics CRM. Whether you have already moved to CRM 2013 or are considering upgrading your existing system, this session will provide insights on key areas where the latest platform version is different from its predecessors.