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Sajeel Hussain is chief strategy officer at CafeX and is responsible for the Microsoft – CafeX strategic partnership. He brings deep expertise, domain knowledge and experience in executing go-to-market strategies for communications software providers, having served in a variety of global leadership roles at CafeX, Thrupoint, Avaya and Nortel Networks.  

CafeX is a communications-platform-as-a-service (CPaaS) provider for top brands around the world. CafeX Live Assist for Dynamics 365 is Microsoft’s preferred omnichannel solution for Dynamics 365. Hosted in Azure, this co-developed application makes it easy for online visitors to connect with organizations via chatbots, live chat, voice, cobrowse and video calling, with context preserved across channels. Dynamics Agents enjoy a tightly integrated, single-pane-of-glass experience within any Dynamics 365 application. Visit to learn more.