Mark Anderson

Mark Anderson is a science and technology journalist, author and copywriter. Based in western Massachusetts, he's written for many top publications and about everything from IT to genomics to energy. He recently launched a business copywriting service and is the author of two nonfiction books about science, history and literature.
Articles
Microsoft cloud embraces containers: How & why containerization is changing enterprise IT
by
Mark
Anderson
Datacenters enable virtualization; now imagine virtualizing the datacenter and gaining better control of compute resources, DevOps, performance.
Machine learning for Dynamics, Part 2: Making the most of machine learning with Dynamics 365 / CRM
by
Mark
Anderson
Experts offer best practices and use cases that CRM users should remember when considering a new ML endeavor.
- Automated Data Collection
- Azure Machine Learning
- Business Performance Mgmt
- Business Process Mgmt
- Customer Engagement
- Customer Relationship Mgmt
- Customer Service
- Customer Service
- Data Management
- Dynamics 365
- Dynamics CRM
- Forecasting
- Machine Learning (ML)
- Marketing
- Power Automate
- Sales
- Sales & Marketing
Azure Machine Learning gets the press; but Microsoft Machine Learning (MicrosoftML) enables elegant and creative solutions to challenges like inaccurate billing and customer churn.
Further use cases for the “lingua franca of data science” in Dynamics and Power BI
Making Microsoft Dynamics 365 & CRM predictive for sales: R scripting with Power BI
by
Mark
Anderson
The “lingua franca of data science” is also a versatile and effective forecasting tool in Dynamics CRM and Dynamics 365
Developing new visualizations and analytics using R: Why Microsoft Dynamics users should get familiar
by
Mark
Anderson
Whether Microsoft’s R or anyone else’s, this powerful tool of data science is coming into the Dynamics world.
What combination of team messaging platforms should Dynamics users consider for their workforce?
Convergence 2015: With sales productivity in focus, Microsoft, CRM partners offer a slew of complementary tools
by
Mark
Anderson
Microsoft’s sales productivity story extended well beyond Dynamics CRM at Convergence 2015, and partners stand ready to help take businesses even further
Microsoft Dynamics AX retail roadmap aims to integrate sales, commerce, service with more flexible tools, analytics
by
Mark
Anderson
Flexibility in POS tools, back office management will offer greater range of capabilities for retail workers and customers, Microsoft says
2015 Microsoft Dynamics Professionals Salary Survey finds climbing pay, favorable views of the product line
by
Mark
Anderson
New Nigel Frank International report finds more upgrade plans, high customer satisfaction, possibility of declining turnover