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Going Global: Enabling Cross-Language Customer Service Chat

by Clint Poole
How the latest technology in machine translation helps companies provide customer support in languages native to their customers
Customer Engagement Customer Service Customer Service Dynamics 365 Dynamics CRM Unified Communication

Fully Utilize Mobile Device Transactions for Quality Management Purposes in Microsoft Dynamics AX 2012 R3

by Scott Hamilton
Strategic options for mobile device transactions related to inventory status, receiving inspection, quality reporting, and license plate usage
AX 2012 R3 Distribution Dynamics AX Inventory Management Manufacturing Mobile Applications Quality Control Supply Chain Management Warehouse Management

What Third-Party Developers Learned From Microsoft Convergence 2015

by Curt Finch
Key takeaways from Convergence on the future of Dynamics products and the role of third-party developers
Business Central Convergence 2015 Dynamics 365 Dynamics GP Dynamics NAV Dynamics SL Time & Attendance

Dynamics Profile: Evangelizing CRM across industries, countries creates even greater understanding, says one Microsoft MVP

by Linda Rosencrance
Steven Foster's Microsoft MVP awards for Dynamics CRM have come after years of selling, supporting, and delivering CRM solutions around the world
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Marketing Automation Mobile Applications

Fully Utilize Inventory Status for Quality Management in Microsoft Dynamics AX 2012 R3

by Scott Hamilton
Basic and advanced approaches to warehouse management can support a range of user-defined purposes and business processes
AX 2012 R3 Distribution Dynamics AX Inventory Management Manufacturing Quality Control Warehouse Management

IMA, Microsoft join forces to advance digital marketing education in Dynamics CRM partner ecosystem

by Linda Rosencrance
Dynamics CRM users and partners often lack experience in theory around digital marketing, experts say, and better training should benefit the community
Customer Engagement Customer Relationship Mgmt Dynamics 365 Dynamics CRM Marketing Marketing Automation Marketing Resource Mgmt (MRM) Sales Sales & Marketing

Microsoft Dynamics Partner Roundup; Private equity snags ISV; Healthcare CRM offering; CRM go-live; Dynamics hosting hire

by Jason Gumpert
A selection of recent announcements from around the Dynamics partner channel
Business Central Customer Engagement Dynamics 365 Dynamics AX Dynamics CRM Dynamics GP Dynamics NAV Healthcare Not For Profit Professional Services Project Service Automation SaaS

GP Next: 3 Big Areas I Want Microsoft Dynamics GP to Emphasize

by Mark Polino
Rather than thinking about 'big rocks' let's talk about some boulders that could transform GP
Data Integration Dynamics GP GP 2015 GP 2015 R2 GP 2015 R3 Mobile Applications Service Based Architecture (SBA) Web Client

A Decade in the Dynamics NAV Community: A Microsoft MVP’s Perspective

by Marije Brummel
As Dynamics NAV has evolved, so have the community structures and the roles of people who have built their careers around it
Business Central Dynamics 365 Dynamics NAV

Azure Premium Storage reaches General Availability, a key to Microsoft Dynamics AX cloud story

by Jason Gumpert
Premium Storage supports I/O-intensive workloads and is currently available for use in the US, West Europe, Southeast Asia, and Japan West regions
Business Central Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Power Automate

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