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Copilot Studio Customer Survey

Microsoft launches D365 Contact Center survey capabilities in Copilot Studio

by Jason Gumpert
New capabilities, now in preview, include voice-based surveys
Contact Center Contact Center Customer Engagement Customer Service Customer Voice Dataverse (CDS) Dynamics 365 Power Automate Power Platform
Alicia Keener

Microsoft Dynamics Profile: A D365 F&SCM journey, from personal challenge to MVP

by Linda Rosencrance
Alicia Keener has grown her community efforts from a blog into a multi-media presence with a focus on practical knowledge
Accounting Dynamics 365 Dynamics AX Finance and Operations Financial Management Tax Management

Azure Updates: AI Foundry Labs; DeepSeek R1; EHR; VMs

by MSDW Reporter
The latest Azure updates
AI and Machine Learning Azure Compute Development Integration

From the Microsoft Dynamics 365 CRM Blogs: Manage cases; Natural language search; Copilot page; Customer Service timeline

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 CRM blogs
Copilot Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Sales Sales & Marketing

From the Microsoft Dynamics 365 Finance and Supply Chain Management: Security myth; On-prem implementation; VAT submissions; EDI types

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Finance and Supply Chain Management blogs
Dynamics 365 Dynamics AX EDI Finance and Operations Security Tax Management

Microsoft Dynamics Partner Roundup: Partnerships; Guest management; Test automation; FastTrack partner; New partners

by MSDW Reporter
A selection of announcements from the Dynamics partner channel
Automated Testing Distribution Dynamics 365 Hospitality Manufacturing Power Platform

From the Microsoft Dynamics 365 Business Central blogs: App compatibility; Page inspection; Sustainability; Phases of Quality Control

by MSDW Reporter
A selection of the latest insight from the Dynamics 365 Business Central blogs
Business Central Dynamics 365 Dynamics NAV Environmental Sustainability Manufacturing Quality Control

From the Microsoft Dynamics GP Blogs: Canadian payroll changes; EFT payment register; AIM migration program; Underused GP tools

by MSDW Reporter
A selection of the latest insight from the Dynamics GP blogs
Accounting Banking Data Migration Dynamics GP Tax Management

From the Microsoft Power Platform blogs: Power Apps feature update; Registering a plugin; File creation and auto-download; Power Pages access control

by MSDW Reporter
A selection of the latest insight from the Power Platform blogs
Power Apps Power Automate Power Pages Power Platform
Power Pages icon

Microsoft responds to new Power Pages Elevation of Privileges Vulnerability

by Jason Gumpert
Critical vulnerability can allow for improper access control by unauthorized attackers
Portals Power Pages Power Platform Security User Management

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