Microsoft Dynamics White Papers

Search and browse through our database of vendor and analyst white papers to help you expand your knowledge on a host of Microsoft technology-related topics.

How Utilizing Both ClickDimensions and Zendesk Can Help Microsoft Dynamics CRM Users Provide Superior Customer Service

Click

The possibilities that are available when using powerful integrated solutions like ClickDimensions and Zendesk

Customer Engagement Customer Relationship Mgmt Customer Service Customer Service Dynamics 365 Dynamics CRM Email Management Marketing Marketing Automation SaaS Sales Sales & Marketing

Defining Your Customer Journey with Microsoft Dynamics CRM/CE

emfluence

Six steps towards successfully defining your customer journey with Microsoft Dynamics

Customer Engagement Dataverse (CDS) Dynamics 365 Dynamics CRM Dynamics Marketing Marketing Automation Marketing Resource Mgmt (MRM) Power Apps Power Platform Sales & Marketing

Leveraging Accounts Payable Data Across the Enterprise with AP Automation

Metafile

AP automation not only streamlines invoice processing but also generates a wealth of data that can be leveraged across various parts of a business enterprise

AP Automation Accounting Business Central Document Automation Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Finance and Operations Financial Management Invoice Processing

Data Migration from Your Legacy System to Your New Microsoft Dynamics ERP Solution

Metafile

Good data migration should include three main areas of focus

AP Automation Business Central Data Integration Data Migration Document Automation Document Imaging Document Management Dynamics 365 Dynamics AX Dynamics GP Dynamics NAV Dynamics SL

7 Key Tips for Building Business Resilience with Microsoft Clouds

enVista

Tips that all I.T. professionals should know about achieving post-pandemic business resilience with Azure, Microsoft Dynamics 365, and Microsoft Office 365