Dynamics 365 Contact Center: Real-World Insights & Best Practices
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Dynamics 365 Contact Center is still quite new, and recent enhancements are creating even more opportunities to personalize the service experience, improve efficiency, and optimize operations.
Join us for an expert panel discussing their D365 Contact Center experiences including real-world implementations, the latest features, and the licensing model.
What You’ll Learn:
- How D365 Contact Center supports new digital, voice, and omni-channel scenarios
- Real-world use cases demonstrating increased efficiency and customer satisfaction
- Implementation tips, including the benefits of integration with other Dynamics 365 applications
- An overview of the licensing model, including cost-saving strategies and scalability options
Don’t miss this opportunity to gain actionable insights and take your Microsoft Dynamics 365 Customer Contact Center strategy and implementation to the next level.
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