D365 Hidden Costs Series - Implementation Rework
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This video exposes a common hidden cost in CRM programs: implementation rework driven by poor data quality. After go‑live, partners often face support tickets for broken workflows, inaccurate reports, and automations firing multiple times, symptoms linked to duplicate and inconsistent data. Teams spend unbillable hours diagnosing, rebuilding configurations, and creating workarounds, eroding profitability and trust.
The fix is proactive: establish a data discussion at project kick-off, run data quality assessments, and apply deduplication to stop issues before they start. This approach reduces firefighting, safeguards margins, and sets clients up for successful adoption of downstream capabilities.
Plauti was founded with a mission to create Data Happiness for companies across the globe by making all employees feel responsible for the quality of their data and by providing them with the right features.