"Words Matter": Microsoft VP clarifies Dynamics GP future plans after partner backlash

October 13 2022

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Writing on LinkedIn today, Microsoft VP for SMB business applications Mike Morton apologized for "any lack of clarity in our presentation" on the future of Dynamics GP's roadmap and stated he wants the GP community to know that "we are committed to supporting our customers, VARs, and ISVs."
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jefflfrye's picture

So the balloon Microsoft launched the day before popped way sooner than they expected. It still got them what they wanted, a concerned customer base that may suddenly be willing to be financially screwed on the move to a lacking cloud offering.

I cannot be the only one that is thinking there is zero chance of moving to another Microsoft product after years of this. Every BC partner I have encountered has been woefully unprepared for adapting to the requirements and expectations of current GP customers. Their skills seem to be limited to using corporate suite catch phrases, dropping "digital transformation" into conversations regarding actual processes, and explaining how limiting flexibility is a good thing for users.

Please Microsoft, sell GP to a company that is interested in moving our investments into a lifecycle that will modernize it. You will lose us as customers, but we will allow you to call it "digital transportation" to the offshore partners you do respect now. Also I will promise to not regret our move to Azure and Power products.

cleary2022's picture

I underscore your sentiment. Unless Microsoft either realizes how they are alienating existing customers and reverses course or choose to sell GP to a company that is capable of bringing the DB and UI (with on prem solution) to an efficient modern platform , how can anyone recommend to their business that a migration should include a Microsoft product?