Why Polaris is the Windows 8 of Microsoft Dynamics CRM


The latest product roadmap and statement of direction for Microsoft Dynamics CRM announced last fall gave us a taste of what the future user experience of CRM would look like. As the Polaris release has now been rolled out to several CRM Online customers and new trial organizations have been provisioned, we now have the opportunity to explore this next generation CRM UI in practice, before it becomes available for all deployment models in the next release called Orion.


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About Jukka Niiranen

Working at Digital Illustrated in Finland, Jukka helps users make sense of Microsoft Dynamics CRM and guiding organizations to make the most of their Microsoft platform investments. 10 years of CRM experience from the field, heavy user of Microsoft's CRM solution since 2005. In addition to my blog, you can follow my #MSDYNCRM posts on Twitter or add the Surviving CRM page to your circles on Google+.

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Big Name CRM usually means big name costs

To date Microsoft has continued to fail in delivering rapid updates to its cloud based offerings and with Dynamics has shown interesting pricing moves with on network and cloud being inconsistent, a rumoured $30 extra per user for the new mobile Dynamics support adding up on price and pushing Dynamics into the realms of Salesforce pricing.

Foe the average SME/B Dyanmics could prove to be a costly and complex offering.

Good independent countenance can be found on this at G2crows and in the Gleanster CRM for Small to Medium business reports.

Ian Moyse