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Where there’s a filing cabinet, there’s an automation opportunity

by Dann Anthony Maurno
Assistant Editor, MSDW

Look at a range of businesses, and you will find that many simply accept paper documents for their legal, finance, and HR needs.

"People don't think of these as processes, because now for example they have 18 filing cabinets outside the HR offices," says ImageTag Director of Marketing Mary Miller. "They think everything HR-related ends in a file."

But a document- and artifact-intensive process is still just that - a process - meaning that it can be captured and automated.

On Tuesday, Miller will outline the challenges that paper processes still present in a new webcast hosted by MSDynamicsWorld, 3 Steps to Transform Dynamics GP & SL with Process Automation (click here to register). ImageTag offers its KwikTag solutions, which integrate with Microsoft Dynamics SL, GP, NAV and AX. Among its KwikTag for SL users are the Los Angeles Lakers and CVS Caremark, while its GP customers include Romano's Macaroni Grill and Dean McGee Eye Institute.

As different as those clients' industries are, a few needs are common to all of them, says Miller. 

"The most common scenario people come to us with is accounts payable," she says. "They need invoice automation.

"Close on the heels of that, but also in the finance realm, is expense management - the ability to build an expense report and route it for approval."

The next most frequent use cases, by function, are HR, legal, and contracts. In the case of employee onboarding, for example, "There are a ...

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About Dann Anthony Maurno

Dann Anthony Maurno is a seasoned business journalist who began his career as International Marketing Manager with Lilly Software, then moved on as a freelancer to write for such prestigious clients as CFO Magazine; Compliance Week;Manufacturing Business Technology; Decision Resources, Inc.; The Economist Intelligence Unit; and corporate clients such as Iron Mountain, Microsoft and SAP. He is the co-author of Thin Air: How Wireless Technology Supports Lean Initiatives(CRC/Productivity Press, 2010).