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Ignite 2020: Microsoft stresses AI, edge, IoT and business resilience for cloud roadmap

by Eamon McCarthy Earls
Assistant Editor,

The Ignite 2020 conference is underway today, and Microsoft is sharing its newest cloud and business apps offerings with customers. The messages on Azure return to familiar themes from recent months while forging ahead on AI, edge, IoT, communications, hybrid cloud capabilities and the challenges of business resilience in the midst of a global pandemic.

Bringing communication capabilities into apps

Azure communication services is an area of new growth that developers should take note of, said Microsoft CVP Julia White in a pre-event briefing. Microsoft is taking technology underlying Teams and exposing it through APIs and SDKs in a bid to overcome separate voice or video stacks, with security capabilities to safeguard communications data.

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About Eamon McCarthy Earls

As the assistant editor at, Eamon helps to oversee editorial content on the site and supports site management and strategy. He can be reached at

Before joining, Eamon was editor for at TechTarget, where he covered networking technology, IoT, and cybersecurity. He is also the author of multiple books and previously contributed to publications such as the Boston Globe, Milford Daily News, and DefenceWeb.