Where does Microsoft Dynamics 365/CRM go in FY18? Channel experts favor control over speed.

Microsoft Dynamics 365/CRM apps will soon gain a new leader in James Phillips, the Cloud and Enterprise corporate vice president and general manager who already oversees Microsoft's business applications, platform and intelligence (BAPI) offerings. This management transition comes at a critical moment in CRM's evolution at Microsoft. What was once a single product is now sold as a suite of apps, each now evolving with features, analytics-driven "insights" tools, and strategic development alliances with other vendors.

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About Jason Gumpert

As the editor of MSDynamicsWorld.com, Jason oversees all editorial content on the site and at our events, as well as providing site management and strategy. He can be reached at jgumpert@msdynamicsworld.com.

Prior to co-founding MSDynamicsWorld.com, Jason was a Principal Software Consultant at Parametric Technology Corporation (PTC), where he implemented solutions, trained customers, managed software development, and spent some time in the pre-sales engineering organization. Jason has also held consulting positions at CSC Consulting and Monitor Group.

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