Setting Long-Term Workflows in Microsoft Dynamics CRM

Microsoft Dynamics CRM workflows are remarkably useful because they are so powerful as well as being easy to configure. A feature of them that takes a little getting used to is the  ‘waiting' step. I recently had a problem where a client needed to use the waiting steps well beyond the time limits available in the product. The solution, while a bit out of the ordinary, demonstrated how even the lesser used workflow attributes can, when properly understood, further boost the flexibility of Dynamics CRM.


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About Leon Tribe
Leon Tribe is a Dynamics CRM Consultant based in Sydney, Australia. He's been working with CRM systems for over ten years and with Dynamics CRM since version 1.0 beta. In October 2009 he received the MVP award for CRM from Microsoft.He writes a blog about Dynamics CRM.

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