Running government from the cloud: Tips for implementation teams

Many government agencies are facing the need to replace aging, disparate software solutions that support critical business processes and functions. Often, these aging solutions are siloed and are on internal networks that are not easily accessible outside of the government office complex, which affects employee mobility, data sharing, and access to real-time information. As a result, many state and local government organizations are looking to enterprise-wide, cloud-based platform solutions to support business processes, increase data sharing, and support mobility.


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About Alicia L. Antonetti-Tricker

Alicia L. Antonetti-Tricker, PMP, is a principal at Crowe Horwath LLP, one of the largest public accounting, consulting and technology firms in the US. She provides management and information technology consulting services to state, local and quasi-government organizations and leads multi-million-dollar, multi-stakeholder and multi-year engagement teams.

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About Ashley N. Craig

Ashley N. Craig, CAPM, MCP, is a manager in Crowe Horwath LLP's applied technology group, focusing on Dynamics CRM, and leads large, complex implementations for government and for-profit clients. She specializes in solution creation and design and has expertise in requirements definition, quality assurance/testing, business analysis, process improvement and training, which is delivered across multiple industry sectors.

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About Susannah R.K. Heitger

Susannah R.K. Heitger, PMP, ACP, is a senior manager in the government group of Crowe Horwath LLP's performance consulting. With more than 13 years of experience, she manages large projects for governmental organizations with many public and private sector stakeholders, works with public sector agencies to streamline operations using technology and assists with procurement efforts.

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