Resolving an "Error: Value cannot be null" issue in Microsoft Dynamics 365 Project Service Automation
Anyone who uses a CRM on a regular basis hopes that it will work seamlessly without errors. But from time to time, when creating and qualifying a lead, confusing error messages popup and leave users wondering about a resolution. A very common error in Dynamics 365 Project Service Automation comes up when trying to qualify a lead using the Project Information form when the lead is type is set as "Work Based." The popup below shows the error message:
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